| Bidder Question | BSB Response |
|---|---|
| How many internal users (e.g., loan officers, compliance teams) will interact with the system? | • Approximately 100 – 200 internal users will be involved. |
| Can you confirm which core banking system you’re currently using? Also, do you plan to continue with this system moving forward, or would you like us to suggest alternative solutions aligned with your future strategy? | • We are using Finacle as the core banking system and plan to continue with it moving forward. |
| Does your current core banking system include a loan management system, or is that managed separately? | • The LOS must be stand-alone, it’s purely for tracking loan approval/decline workflow |
| Does your loan origination system cover only retail loans, or does it also include corporate lending? | • The LOS will cover both retail loans. |
| Will the self-service loan application functionality be available through mobile banking, agency channels, or both? | • Loan applications should be captured by the banker. There is no self-service capability |
| Can the BSB team kindly consider an extension date due to the upcoming public holiday impacting on the days needed to prepare the bid? | It has been extended to 18 October 2024. |
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