Key accountabilities:
1. Responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, products sales, customer service, security and safety in accordance with the Banks objectives.
2. Responsible for the preparation and management of Branch Budget.
3. Responsible for ensuring effective adherence to established Bank policies and procedures and industry regulations and best practices by the Branch personnel.
4. Oversee the provision of a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation.
5. Achieves individual and branch new deposit and loan business sales targets through new business generation, referrals and retention of account relationships.
6. Manage a portfolio of high net-worth clients including negotiatiation deposit and lending interest rates with high net worth individual and institutional clients to ensure customer satisfaction.
7. Provides leadership, training and supervision, delegates day to day operations to the relevant branch personnel.
8. Participates in community affairs to increase the Banks visibility and to enhance new and existing business opportunities.

Position Requirements:
• Bachelor’s degree in Banking/ Accounting/ Finance or a related field.
• Associate membership of Botswana Institute of Bankers.
• At least five (5) years post qualification experience in a client services environment of which three (3) should have been in bank branch.

Submissions : Interested & qualified members of staff should forward their applications to the Human Capital department, through their supervisors and Heads of Department. Please submit all applications to recruitment@bsb.bw on or before the 30th September 2021

NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED