BSB Insurance Agency (Pty) Ltd, a subsidiary of Botswana Savings Bank is a newly established insurance agency operating on both Long Term and Short-Term market.

1. Supervisor, Short-Term Insurance Underwriter

Main Purpose of the Job

Reporting to Principal Officer, incumbent will be responsible for driving the organization’s Short-Term insurance product sales and key account management, create awareness of the organization’s offerings, cultivates leads with prospective clients, develops, and presents sales pitches to them and manages the client relationship to maximize customer lifetime value for the organisation.

Accountabilities & Responsibilities:

1. Review insurance applications for compliance and adherence.
2. Assess clients’ background information and financial status.
3. Liaise with insurer to gather information and opinions.
4. Draw up a quotes for competitive insurance premiums.
5. Negotiate and define the specific terms of insurance policies with insurer or policyholders.
6. Keep detailed records of policies underwritten and decisions made.
7. Ensure that all policies underwritten have been received by the insurer.
8. Develop and maintain a profitable book of business for the Agency.
9. Follow applicable insurance laws; Regulatory Frameworks, Insurance Industry Act of Botswana, NBFIRA Act, and compliance to Anti-Money Laundering requirements.
10. Managing and maintaining stakeholder relationships with insurer and clients.
11. Monitor and drive sales of Short-Term insurance products.

Experience, skills, and abilities:

• Minimum of 3 years work experience in an insurance environment.
• Proven insurance underwriting experience.
• Experience in the Bancassurance Portfolio would be an added advantage.
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.

Educational qualifications:

• Bachelor’s Degree in Sales and Marketing, Sales Management, Marketing, Business or related will be an added advantage.
• Professional Membership of Associate (AIISA, ACII etc) or higher.
• Insurance qualifications will be added advantage.

2. Supervisor, Long-Term Insurance Underwriter

BSB Insurance Agency (Pty) Ltd, a subsidiary of Botswana Savings Bank is a newly established insurance agency operating on both Long Term and Short-Term market.

Main Purpose of the Job

Reporting to Principal Officer, incumbent will be responsible for driving the organization’s Long-Term insurance product sales and key account management, create awareness of the organization’s offerings, cultivates leads with prospective clients, develops, and presents sales pitches to them and manages the client relationship to maximize customer lifetime value for the organisation.

Key Accountabilities & Responsibilities:

1. Review insurance applications for compliance and adherence.
2. Assess clients’ background information and financial status.
3. Liaise with insurer to gather information and opinions.
4. Draw up a quotes for competitive insurance premiums.
5. Negotiate and define the specific terms of insurance policies with insurer or policyholders.
6. Keep detailed records of policies underwritten and decisions made.
7. Ensure that all policies underwritten have been received by the insurer.
8. Develop and maintain a profitable book of business for the Agency.
9. Follow applicable insurance laws; Regulatory Frameworks, Insurance Industry Act of Botswana, NBFIRA Act, and compliance to Anti-Money Laundering requirements.
10. Managing and maintaining stakeholder relationships with insurer and clients.
11. Prepare sales statements and reports to share with the Principal Officer.
12. Monitor and drive sales of Short-Term insurance products.

Experience, skills, and abilities:

• Minimum of 3 years work experience in an insurance environment.
• Proven insurance underwriting experience.
• Experience in the Bancassurance Portfolio would be an added advantage.
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.

Educational qualifications:

• Bachelor’s Degree in Sales and Marketing, Sales Management, Marketing, Business or related will be an added advantage.
• Professional Membership of Associate (AIISA, ACII etc) or higher.
• Insurance qualifications will be added advantage.

3. Manager, Collections (Re-advertisement)

Main Purpose of the Job

Reporting to Director, Risk, incumbent will be responsible for managing the collection of outstanding credit repayments by proactively engaging customers with distressed credit facilities and developing mitigations to protect the organisation’s interests and maximise recoveries of accounts receivable, thereby minimising losses.

Key Accountabilities & Responsibilities:

1. Implement a risk-based approach to debt collection in order to maximise recovery of accounts receivable.
2. Consult with Risk and Operations departments in order to lead the development of an organisational debt collection process and associated escalation triggers.
3. Implement organisational debt collection processes.
4. Develop and maintain strong relationships with law enforcement and third-party debt collectors.
5. Oversee debt recovery communications to, and inquiries from, customers and handle sensitive or difficult customers (including discussions about account balances and payment issues).
6. Ensure accurate records of steps taken to recover debts are maintained in accordance with organisational processes and procedures.
7. Review all required legal documentation and commence the legal recovery process.
8. Engage third parties as required (e.g. Judiciary, Law enforcement, third-party debt collectors).
9. Issue instructions to third parties on behalf of the organisation and oversee collection process.
10. Initiate court actions as required and draft court papers in accordance with Magistrate and High Court requirements.
11. Initiate seizure of sureties and sundry assets as necessary and in accordance with organisational and legal processes and procedures.
12. Oversee seizure of assets from delinquent debtors and liaise with procurement and deputy sheriffs to recoup debts in accordance with organisational and legal requirements.
13. Prepare an excess report for use by management.
14. Monitor the timely and accurate collection of customers’ accounts including making calls to customers for payment.
15. Prepare accounts for legal enforcements including developing case summaries and obtaining evidence.

Experience, skills, and abilities:

• Five (5) years’ of relevant experience in debt collection or related area (preferably with a financial institution) including two (2) years of supervisory experience.
• A strong understanding of the legal processes for recovery of bad debts and accounts receivable is essential.

Educational qualifications:

• Bachelor’s Degree in Law, Risk Management or equivalent

Remuneration:

• Botswana Savings Bank offers a competitive salary commensurate with demonstratable work experience, qualifications, and key performance areas for these positions.
• The positions are open to citizens of Botswana only.

All positions are based in Gaborone. Only candidates meeting the above minimum requirements need to apply and enclose a cover letter, current curriculum vitae, original certified copies academic, registration and professional certificates, three (3) recent professional references, Omang and should be addressed to:

Director, Human Capital
Botswana Savings Bank
P O Box 1150
Gaborone

E mail: recruitment@bsb.bw
(Quote the position title applied for on the subject matter)

For any further enquiries, you may contact Human Capital Office @ +267 367 0072 or 367 0126
CLOSING DATE: 23th March 2023
Please note that only shortlisted candidates will be contacted.