Careers

BSB Insurance Agency (Pty) Ltd, a subsidiary of Botswana Savings Bank is a newly established insurance agency operating on both Long Term and Short-Term market.

1. Supervisor, Short-Term Insurance Underwriter

Main Purpose of the Job

Reporting to Principal Officer, incumbent will be responsible for driving the organization’s Short-Term insurance product sales and key account management, create awareness of the organization’s offerings, cultivates leads with prospective clients, develops, and presents sales pitches to them and manages the client relationship to maximize customer lifetime value for the organisation.

Accountabilities & Responsibilities:

1. Review insurance applications for compliance and adherence.
2. Assess clients’ background information and financial status.
3. Liaise with insurer to gather information and opinions.
4. Draw up a quotes for competitive insurance premiums.
5. Negotiate and define the specific terms of insurance policies with insurer or policyholders.
6. Keep detailed records of policies underwritten and decisions made.
7. Ensure that all policies underwritten have been received by the insurer.
8. Develop and maintain a profitable book of business for the Agency.
9. Follow applicable insurance laws; Regulatory Frameworks, Insurance Industry Act of Botswana, NBFIRA Act, and compliance to Anti-Money Laundering requirements.
10. Managing and maintaining stakeholder relationships with insurer and clients.
11. Monitor and drive sales of Short-Term insurance products.

Experience, skills, and abilities:

• Minimum of 3 years work experience in an insurance environment.
• Proven insurance underwriting experience.
• Experience in the Bancassurance Portfolio would be an added advantage.
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.

Educational qualifications:

• Bachelor’s Degree in Sales and Marketing, Sales Management, Marketing, Business or related will be an added advantage.
• Professional Membership of Associate (AIISA, ACII etc) or higher.
• Insurance qualifications will be added advantage.

2. Supervisor, Long-Term Insurance Underwriter

BSB Insurance Agency (Pty) Ltd, a subsidiary of Botswana Savings Bank is a newly established insurance agency operating on both Long Term and Short-Term market.

Main Purpose of the Job

Reporting to Principal Officer, incumbent will be responsible for driving the organization’s Long-Term insurance product sales and key account management, create awareness of the organization’s offerings, cultivates leads with prospective clients, develops, and presents sales pitches to them and manages the client relationship to maximize customer lifetime value for the organisation.

Key Accountabilities & Responsibilities:

1. Review insurance applications for compliance and adherence.
2. Assess clients’ background information and financial status.
3. Liaise with insurer to gather information and opinions.
4. Draw up a quotes for competitive insurance premiums.
5. Negotiate and define the specific terms of insurance policies with insurer or policyholders.
6. Keep detailed records of policies underwritten and decisions made.
7. Ensure that all policies underwritten have been received by the insurer.
8. Develop and maintain a profitable book of business for the Agency.
9. Follow applicable insurance laws; Regulatory Frameworks, Insurance Industry Act of Botswana, NBFIRA Act, and compliance to Anti-Money Laundering requirements.
10. Managing and maintaining stakeholder relationships with insurer and clients.
11. Prepare sales statements and reports to share with the Principal Officer.
12. Monitor and drive sales of Short-Term insurance products.

Experience, skills, and abilities:

• Minimum of 3 years work experience in an insurance environment.
• Proven insurance underwriting experience.
• Experience in the Bancassurance Portfolio would be an added advantage.
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.

Educational qualifications:

• Bachelor’s Degree in Sales and Marketing, Sales Management, Marketing, Business or related will be an added advantage.
• Professional Membership of Associate (AIISA, ACII etc) or higher.
• Insurance qualifications will be added advantage.

3. Manager, Collections (Re-advertisement)

Main Purpose of the Job

Reporting to Director, Risk, incumbent will be responsible for managing the collection of outstanding credit repayments by proactively engaging customers with distressed credit facilities and developing mitigations to protect the organisation’s interests and maximise recoveries of accounts receivable, thereby minimising losses.

Key Accountabilities & Responsibilities:

1. Implement a risk-based approach to debt collection in order to maximise recovery of accounts receivable.
2. Consult with Risk and Operations departments in order to lead the development of an organisational debt collection process and associated escalation triggers.
3. Implement organisational debt collection processes.
4. Develop and maintain strong relationships with law enforcement and third-party debt collectors.
5. Oversee debt recovery communications to, and inquiries from, customers and handle sensitive or difficult customers (including discussions about account balances and payment issues).
6. Ensure accurate records of steps taken to recover debts are maintained in accordance with organisational processes and procedures.
7. Review all required legal documentation and commence the legal recovery process.
8. Engage third parties as required (e.g. Judiciary, Law enforcement, third-party debt collectors).
9. Issue instructions to third parties on behalf of the organisation and oversee collection process.
10. Initiate court actions as required and draft court papers in accordance with Magistrate and High Court requirements.
11. Initiate seizure of sureties and sundry assets as necessary and in accordance with organisational and legal processes and procedures.
12. Oversee seizure of assets from delinquent debtors and liaise with procurement and deputy sheriffs to recoup debts in accordance with organisational and legal requirements.
13. Prepare an excess report for use by management.
14. Monitor the timely and accurate collection of customers’ accounts including making calls to customers for payment.
15. Prepare accounts for legal enforcements including developing case summaries and obtaining evidence.

Experience, skills, and abilities:

• Five (5) years’ of relevant experience in debt collection or related area (preferably with a financial institution) including two (2) years of supervisory experience.
• A strong understanding of the legal processes for recovery of bad debts and accounts receivable is essential.

Educational qualifications:

• Bachelor’s Degree in Law, Risk Management or equivalent

Remuneration:

• Botswana Savings Bank offers a competitive salary commensurate with demonstratable work experience, qualifications, and key performance areas for these positions.
• The positions are open to citizens of Botswana only.

All positions are based in Gaborone. Only candidates meeting the above minimum requirements need to apply and enclose a cover letter, current curriculum vitae, original certified copies academic, registration and professional certificates, three (3) recent professional references, Omang and should be addressed to:

Director, Human Capital
Botswana Savings Bank
P O Box 1150
Gaborone


E mail: recruitment@bsb.bw
(Quote the position title applied for on the subject matter)

For any further enquiries, you may contact Human Capital Office @ +267 367 0072 or 367 0126
CLOSING DATE: 23th March 2023
Please note that only shortlisted candidates will be contacted.

MAIN PURPOSE OF THE JOB

Responsible for all the organisation’s banking front, middle and back-office elements. The COO shall develop, manage, and ensure the efficient delivery of all products and services in line with the organisations mandate and strategy.

KEY PERFORMANCE AREAS

1. Availability of banking and financial services
2. Operational Efficiency
3. Increased financial inclusion across the country
4. Service delivery and customer experience
5. Product development
6. Security of depositors’ funds

POSITION REQUIREMENTS

Qualifications:

Degree in Business Administration, Management, Banking, Finance, or related area. Masters in Business Administration or any related field will be an added advantage.

Experience:

Ten (10) years’ experiences in a bank or other mass market financial institution including at least three (3) years at senior management level.

Demonstrated understanding of the importance of financial inclusion in social and economic development is an added advantage.

Competencies:
• Planning and organising
• Leadership
• Results focus
• Budgetary and financial control
• Communications, impact, and influence

ACCOUNTABILITIES AND RESPONSIBILITIES

1. Contribute to the development and execution of the organisation’s strategy.
2. Advise the CEO and the Board on resourcing and budgetary requirements to service the organisation’s core operating activities and business plans including recommendations on priorities best suited to achieve the organisation’s strategic objectives.
3. Optimise the organisations product and service portfolio by monitoring product and service performance, overseeing the development and roll-out of products and services which are in line with the organisation’s mandate and strategic objectives and culling product and service offerings which are significantly underperforming.
4. Identify operational and business model improvements which will further the organisation’s strategy, and which are in line with its mandate (e.g. the use of third-party vendors and/or digitisation to increase access to banking products).
5. Oversee the provision of all products and services; setting and ensuring that all service quality and operational efficiency standards are adhered to.
6. Provide strategic and operational leadership to improve the organisation’s financial health and organisational efficiency through greater use of technology.
7. Monitor third party service providers and their compliance with SLAs to ensure the efficient and cost-effective delivery of products and services.
8. Ensure adherence to regulatory requirements as well as the organisation’s internal processes and procedures are in order. 9. Recommend growth in the activities of the banking and financial services business to ensure solvency and adequate return on use of funds.
10. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.

Submissions:

Only candidates who meet the above requirements should apply at recruitment@bsb.bw on or before 30th November 2022.
For More Infomation Contact: 3670000 / 3670001

The Bank requires the services of knowledgeable, highly skilled and self-driven individuals for the following positions:

1. MANAGER, TREASURY // Ref: BSB-001

Main Purpose of the Job

Responsible for planning, scheduling, monitoring and controlling the organisation’s cash and borrowings in order to optimise its financial position. The Manager, Treasury is also responsible for administering the organisation’s fund raising, currency transactions and cash flow management in order to ensure that it efficiently utilises its financial resources in order to remain liquid and fulfil its financial obligations while optimising its growth and profitability

Qualifications and Experience

• Membership of an internationally recognised institute of professional accountants (BICA, ACCA, ACA, CIMA, etc.) or equivalent professional qualification
• Master’s in accounting, Finance, Financial Management or equivalent
• Five (5) years’ experience in a financial management and/or accounting role (preferably at a bank or other mass market financial institution) including at least two (2) years at a supervisory level

Responsibilities

• Develop, manage and implement short-, medium- and long-term investment strategies
• Manage, direct, and develop Cash flow management strategies
• Develop a financial risk management policy, in conjunction with Chief Finance Officer and Chief Risk Officer, and implement the same
• Management all aspects of the organisation’s cash flow
• Perform daily cash flow forecasting and make decisions to ensure the organisation meets its cash requirements
• Manage all aspects of In-house investment portfolios; directs, monitors investment portfolios
• Determine the Bank’s tax position and the applicability of taxable/non-taxable instruments

2. MANAGER, FACILITIES MANAGEMENT // Ref: BSB-002

Main Purpose of the Job

Responsible for the management of the organisation’s premises and buildings, security and administrative services to ensure cost effective and efficient availability of appropriate office and related space, security and administrative service

Qualifications and Experience

• Bachelor’s Degree in Facilities Management, Business, Strategic Management, Administration or related area
• Five (5) years of relevant experience in facilities management for a large organisation including two (2) years of experience at supervisory level

Responsibilities

• Collaborate with executive and senior management to identify organisational property needs and facilitate the cost-effective acquisition and maintenance of said facilities.
• Advise on property acquisition strategies including leasing, buying, building, co-location, joint ventures with third party agents (e.g. BotsPost) to develop the most cost-effective solutions
• Develop short, medium, and long-term plans to cost-effectively ensure the availability of premises to support the organisation’s activities
• Ensure that the organisation’s facilities – both those owned by and leased by the organisation – are fit for purpose
• Manage all premises used by the organisation and ensure that they are appropriately maintained and cleaned
• Negotiate with service providers for the provision of property maintenance, cleaning and letting
• Negotiate and implement SLAs with facilities management and maintenance contractors

3. MANAGER, BRANCH x2 (Mahalapye Branch & Hukuntsi Branch) // Ref: BSB-003

Main Purpose of the Job

Responsible for administering, monitoring and coordinating all Branch activities to maximise Branch profits while ensuring that appropriate controls and compliance with rules and regulations is observed.

Qualifications and Experience

• Bachelor’s degree in Banking, Finance, Administration, Sales, Marketing, Strategic management or related area
• Master’s degree in Business Administration or related would be an added advantage
• Five (5) years’ experience in a retail banking or mass market financial institution, including at least two (2) years supervising a branch

Responsibilities

• Implement and monitor organisational services standards across the branch(es).
• Administer and monitor the branch’s operational activities. • Oversee budget preparation, analysis, reports and adherence. • Provide a superior level of customer relations and promote the organisation’s sales and service culture through coaching, guidance and staff motivation.
• Acquire new clients and retain existing clientele through value proposition as well as searching for potential financial services opportunities in order to meet business objectives.
• Provide leadership, training and supervision.
• Lead branch(es) to meet agreed goals through active participation in sales management and effective officer call programs.

4. SENIOR INTERNAL AUDITOR // Ref: BSB-004

Main Purpose of the Job

To implement an internal audit programme of the organisation. This includes; the evaluation of risks, reporting on the adequacy and effectiveness of the organisation’s internal control systems and procedures, ensuring that the financial management, accounting and business policies, procedures, practices follow laid down Board directives and are consistent with International Standards.

Qualifications and Experience

• Degree in Auditing, Accounting or equivalent
• Full membership of professional association recognised internationally e.g. ACCA, Certified Internal Auditor
• IT Auditing qualification will be an added advantage
• At least four (4) years post qualification experience

Responsibilities

• Identify and assess strategic/business risks, operational risks and ensure that they are mitigated and monitored
• Develop the risk based annual audit plan for approval by the Finance & Audit Committee
• Prepare Quarterly Assurance Reports to the Finance and Audit Committee on Risk Management, Internal Control and Governance
• Review Management and Organisational Structures
• Conduct internal investigations on any suspected maladministration
• Conduct any consultancy work as required by the Board or Management
• Evaluate the Policies, Procedures and Internal Control Systems on:
- Integrity of Financial and Operational Systems
- Performance Management
- Safeguarding of assets and resources
- Accuracy of statutory and other reports; and
- Acquisition and utilization of IT Systems

5. EXECUTIVE ASSISTANT, OFFICE OF THE CEO (RE- ADVERT) // Ref: BSB-005

Main Purpose of the Job

Responsible for assisting the Chief Executive Officer with the coordination and management of the Office of the CEO / Operations Department / Corporate Services Department as well as the provision of secretarial and administrative assistance to the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer.

Qualifications and Experience

• Associate’s degree / Higher National Diploma in Secretarial Studies, Administration or related area
• Six (6) years of relevant experience in a large organisation
• Thorough knowledge of office management is essential

Responsibilities

• Assist with the administrative arrangements for meetings of the Board and ensures that papers are distributed on time. (Office of the CEO only)
• Take messages, answer routine questions and refer visitors or callers to other members of the executive or senior management team as necessary.
• Inform management and external stakeholders of scheduled meetings with the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer.
• Maintain a calendar of appointments and ensure that all correspondents receive a reply.
• Ensure that the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer responds to all formal correspondence.
• Liaise with the host of meetings and events that the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer is to attend.
• Disseminate information and documents as required.

6. ANALYST, STRATEGY // Ref: BSB-006

Main Purpose of the Job

Responsible for monitoring and reporting on the implementation of strategic and operational improvement projects across the organisation. Support the Head, SCX in coordinating organisation-wide transformation projects in line with the corporate strategy and manage the implementation of all customer experience improvement programs.

Qualifications and Experience

• Bachelor’s degree in Business, Social Sciences, Strategic Management, Business Administration, Banking, Finance, Statistics, Mathematics or related area
• Two (2) years of experience in strategic management, business transformation, business improvement or operations in a consulting firm, major financial institution or public sector entity

Responsibilities

• Conduct industry and policy research that support the development, review and alignment of the organisation’s strategy by advising the Head, SCX on relevant internal and external factors that could impact on the operations
• Liaise with Departments and assess strategic and operational performance against planned. Investigate underlying issues and draft reports on compliance and variances against organisational strategy and annual plan
• Support the Head, SCX with the development of mitigations to minimise variance against organisational strategy
• Work with Head, SCX to develop monitoring tools and dashboards for strategy and business improvement initiatives
• Apply monitoring tools and dashboards to assess performance of strategic and business improvement initiatives and draft reports of progress for Head, SCX.
• Utilise qualitative and quantitative research methodologies to ensure the delivery of quality, reliable and scientifically sound data for assessing organisational performance (people, processes and technology) and monitoring corporate performance improvement strategies
• Gather market intelligence to enhance the Bank’s knowledge base and its effectiveness in supporting strategy development and execution

7. CUSTODIAN- x2 (Molepolole Branch & Hukuntsi Branch) // Ref: BSB-007

Main Purpose of the Job

Responsible for ensuring that security documents are complete and legally binding so that the organisation can apply the collateral if the need arises.

Qualifications and Experience

• Bachelor’s degree in Administration, Accounting, Finance or related would be an added advantage
• Three (3) years’ experience in an administration role (preferably from a bank or mass market financial institution)

Responsibilities

• Ensure compliance with all organisational credit policies and adherence to operational procedures. • Assist Customer Service Agents to resolve customer issues.
• Ensure that all documents are submitted in full when securities are accepted.
• Ensure that all security related documentation is captured on the system and filed.
• Follow up, correction of missing/faulty securities and exceptions noted.
• Follow-up on incomplete/outstanding security documents, audit deviations and exceptions.
• Ensure that guarantees and letters of intent are issued, recorded, balanced and paid out in accordance with the prescribed procedures.

8. IT, Analyst, E- Channels Applications // Ref: BSB-008

Main Purpose of the Job

Responsible for carrying out a range of activities in order to provide technical support for the organisation’s ICT infrastructure, networks, systems and applications, thus maximising availability and end user satisfaction.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Management Information system, Mathematics, Statistics or equivalent is strongly preferred
• PL/SQL certification or equivalent and experience in digital channels and payment switch will be added advantage
• At least two (2) years post qualification experience (preferably from a bank or mass market financial institution)

Responsibilities

• Work, and liaise closely, with vendors, contractors and third-party suppliers on installations and upgrades, maintenance and trouble shooting
• Provide call centre services and respond to end user queries and requests for assistance
• Make recommendations for ICT systems and installation up-grades and designs
• Respond to emergencies and operate on stand-by to provide timely support to technical issues as required
• Maintain logs and records of activities in order to track access, incidents, upgrades, licences, etc
• Ensure that ICT assets are correctly identified and labelled and liaise with Finance function to ensure that equipment is correctly maintained on asset register
• Visit sites, test equipment, install up-grades and resolves technical queries within areas of competence

9. IT Analyst, Infrastructure // Ref: BSB-009

Main Purpose of the Job

Responsible for carrying out a range of activities in order to provide technical support for the organisation’s ICT infrastructure, networks, systems and applications, thus maximising availability and end user satisfaction.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Management Information system, Mathematics, Statistics or equivalent is strongly preferred
• At least two (2) years post qualification experience (preferably from a bank or mass market financial institution)

Responsibilities

• Test and trouble shoot organisations ICT network, applications and infrastructure under supervision and instructions from relevant Manager
• Install, maintain and trouble shoot software to maximise availability
• Install computers, peripherals, and ICT connectivity for end users
• Perform repairs on computer and equipment within areas of competence
• Respond to end user queries and requests for assistance and support
• Install network and physical infrastructure, tests and commissions
• Train end users on use of hardware and software.

DRIVER // Ref: BSB-010

Main Purpose of the Job

Responsible for operating the organisation’s vehicles and safely transporting cash and valuables between branches and cash centres. The Driver is also responsible for transporting staff and goods to various locations in accordance with organisational guidelines and procedures.

Qualifications and Experience

• JCE or related area
• BGCSE or related will be an added advantage
• Must have a clean, unendorsed, Class B driver’s license
• Five (5) years proven driving experience of a light duty vehicle

Responsibilities

• Maintain an updated logbook indicating departure and arrival times, oil and fuel consumption, mileage etc
• Check oil and water in the engine compartment
• Clean organisational vehicles, including executive cars, and ensure that they are kept clean and tidy at all times
• Report accidents and damage to vehicles in accordance with laid down procedures.
• Assist registry work (within the transport section) such as the processing of mail and the operation of office machinery, as required Compensation
BSB offers attractive remuneration package to the most suitable candidate.

Interested and qualified

Interested applicants should forward their complete applications, CVs and certified copies of educational certificates (providing at least three referees) to the following on or before the 21st July 2022.

NOTE

; Write the reference number of the post you are interested in as the Subject.

Director, Human Capital (Ag)
Botswana Savings Bank
P. O. Box 1150
Gaborone
e- mail to: recruitment@bsb.bw

ONLY SHORTLISTED CANDIDATES WILL BE RESPONDED TOO

The Bank requires the services of knowledgeable, highly skilled and self- driven individuals for the following position: DIRECTOR, HUMAN CAPITAL

Responsible for the development and execution of human capital strategies and policies to support the organisation’s mandate and strategy. The Director, HC leads the organisation’s talent management, employee relations, HR operations and HR related organisational development efforts and proactively develops and promotes an enabling working environment for all staff to promote productivity and business efficiency.

The Director, HC is also responsible for the management of the organisation’s premises & buildings, security and administrative services as well as ensuring the cost effective and efficient availability of appropriate office and related space, security and administrative service.

Key Areas of Responsibility:

1. Talent acquisition (particularly at professional, technical and managerial levels)
2. Performance management and employee productivity
3. Employee relations and welfare
4. Organisational adherence to national HR labour laws
5. Voluntary labour turnover (particularly at professional, technical and managerial levels)
6. Quality, maintenance and cleanliness of organisational facilities
7. Safety of personnel, customers and third parties while on organisation premises
8. Security of organisational property and movable assets
9. Availability, accessibility and security of organisational records and data
10. Efficacy of administrative services and document control
11. Management of departmental costs

Job Requirements:

• Bachelor’s degree in Human Resource Management or related area.
• Master’s Degree in Human Resources or related area would be an added advantage.
• Ten (10) years of relevant experience in a large organisation (preferably a mass-market financial institution) including at least three (3) years of senior management
• Demonstrable hands-on experience operating with the framework of Botswana’s labour laws is essential. A strong understanding of employment practices with Botswana parastatals is an added advantage.
• Demonstrable experience in facilities, records and security management for a large organisation (preferably a mass-market financial institution) will be an added advantage.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

COMPENSATION: BSB offers attractive remuneration package to the most suitable candidates.

INTERESTED AND QUALIFIED: Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address on or before the 14th Jan 2022..

For more information contact 367 0000/01 visit www.bsb.bw | Terms & Conditions Apply

Key accountabilities:
1. Responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, products sales, customer service, security and safety in accordance with the Banks objectives.
2. Responsible for the preparation and management of Branch Budget.
3. Responsible for ensuring effective adherence to established Bank policies and procedures and industry regulations and best practices by the Branch personnel.
4. Oversee the provision of a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation.
5. Achieves individual and branch new deposit and loan business sales targets through new business generation, referrals and retention of account relationships.
6. Manage a portfolio of high net-worth clients including negotiatiation deposit and lending interest rates with high net worth individual and institutional clients to ensure customer satisfaction.
7. Provides leadership, training and supervision, delegates day to day operations to the relevant branch personnel.
8. Participates in community affairs to increase the Banks visibility and to enhance new and existing business opportunities.

Position Requirements:
• Bachelor’s degree in Banking/ Accounting/ Finance or a related field.
• Associate membership of Botswana Institute of Bankers.
• At least five (5) years post qualification experience in a client services environment of which three (3) should have been in bank branch.

Submissions : Interested & qualified members of staff should forward their applications to the Human Capital department, through their supervisors and Heads of Department. Please submit all applications to recruitment@bsb.bw on or before the 30th September 2021

NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Reporting to the Head, ICT & MIS the incumbent will be responsible for ensuring the security of the organisation’s physical infrastructure, applications, network and databases in order to protect the organisation, its customers and its business partners. The Manager, ITCS identifies and addresses vulnerabilities in the organisation’s hardware and software, monitors any attacks or intrusions and addresses them accordingly and creates firewalls and partitions to control the spread of any malware and/or unauthorised access.

Key Areas of Responsibility:
1. Develop and ensure the implementation of appropriate IT and cyber security measures to protection information and data.
2. Constantly monitor network and information transmission, access, security and storage to ensure that appropriate protection measures are in place at all times.
3. Run cyber security tests randomly and in accordance with best practice protocols to protect the organisation, customers and business partners’ data and information.
4. Liaise with BCNET and other IT service providers regarding IT and cyber security matters to protect the organisation’s IT networks from potential attack.
5. Ensure the implementation of back up and disaster recovery protocols and protect the organisation and customer data at all times.
6. Investigate potential security breaches and initiate appropriate action.
7. Monitor developments in the IT and cyber security environment to ensure that the organisation’s systems and process adhere to industry best practice.

Job Requirements:
• Bachelor’s Degree in Cyber Security/Information Security, Computer Science, Information Technology, Information Systems, Management Information system or equivalent.
• Additional qualifications such as Certified Ethical Hacker, Certified Information System Security Professional, Certified Information Security Manager would be an added advantage.
• Five (5) years’ of relevant experience in cyber security (preferably in a bank or mass market financial institution) including two (2) years of supervisory experience.
• Knowledge of international cyber security protocols and protection measures is essential.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

Interested and qualified
Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address recruitment@bsb.bw on or before the 23rd May 2021.

This is a position under BSB Insurance Agency PTY LTD functionally reporting to the Director, Operations the incumbent will be responsible for planning, managing, leading and directing the development and distribution of all insurance products in order to increase organisational revenue and profits. The Head, Bancassurance is also responsible for insuring that the organisation’s insurance products are in line with all regulatory standards.

Key Areas of Responsibility:
1. Develop and implement, in consultation with Director, Operations, a structure business model and associated business processes to drive the organisation’s insurance offerings.
2. Develop and execute a business plan for the organisation’s insurance activities and ensure that it aligns with both the organisations goals and strategic objectives as well as those of its strategic partners.
3. Manage relationships with all insurance partners to ensure the smooth running of the organisation’s distribution channels and delivery of organisational targets.
4. Provide monthly reports on the performance of the organisation’s insurance arm including detailed financials, commission reconciliation, financial projections, P&L monitoring, marketing allowance activities, etc.
5. Collaborate with Head, MPR, Head, SCX, Executive management and Insurance partners to review competitive landscape, customer preferences and organisational product offerings in order to set sales targets and to develop new product offerings.
6. Collaborate with senior management and Marketing Department to create and implement impactful marketing campaigns.
7. Oversee insurance operations, new hire training, business development efforts and provide ongoing support for sales and service.
8. Develop appropriate metrics for customer service delivery and monitor achievement of targets and adherence to service levels.
9. Collaborate with Head, MPR; Head, SCX and Head, PDDC to conduct competitor analysis, market research and customer needs analysis on an ongoing basis.
10. Ensure that all insurance related activities are compliant with legal and regulatory requirements and ensure that all sales agents have been appropriately certified to do so in accordance with all legal, regulatory and organisational guidelines.
11. Work with DO to ensure that Insurance division is appropriately resourced in order to maximise the organisation’s return on investment.
12. Work with supervisors to identify market growth/ cross-sell opportunities to increase product holdings and improved revenues.
13. Initiate, execute and manage marketing programmes and retention strategies in line with business objectives (premiums, commissions, product type and number of policies).

Job Requirements:
• Bachelor’s Degree in Actuarial Science, Insurance, Finance, Risk Management, Mathematics, Statistics, Business, Strategic Management, or related area.
• Professional membership of the Chartered Insurance Institute, Insurance Institute of South Africa or equivalent is an added advantage.
• Eight (8) years’ of relevant insurance sales experience including four (4) years of management experience.
• Experience establishing an insurance division or in a finance related start- up would be an added advantage.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

Interested and qualified
Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address recruitment@bsb.bw on or before the 23rd May 2021.

Reporting to the Board of Directors and with a dotted line to the CEO the incumbent will be responsible for the provision of in-house legal counsel and services to the organisation and its Board of Directors as well as providing secretarial services for the Board and its sub-committees. The Head, LBS also monitors adherence to national and international standards of corporate governance in order to protect the integrity of the organisation.

Key Areas of Responsibility:
1. Act as the organisation’s lead advisor on matters relating to legal probity and risk management to ensure that high standards exist in the discharge of the organisation’s functions.
2. Advise the Board and relevant internal stakeholders on the application of resources to minimise, monitor and control the probabilities and impact of threats or legal disputes and to maximise the realisation of business opportunities.
3. Oversee the Interpretation of legal information and devise and implement measures so that Legal Services are developed cost effectively to support operational and service policies, strategies, business plans and programs.
4. Develop and ensure the implementation of contracts, processes and procedures which follow the provisions of the Act and all other statutory requirements and legislation to protect the asset and rights of the organisation.
5. Establish and ensure the efficient implementation of procedures for the recovery of accounts receivable to minimise outstanding debtors and cost of recoveries of amounts due to the Bank.
6. Develop and deliver strategies for the delivery of high quality and cost-effective legal services to reduce costs, increase efficiency and maximise external income, as well as to strengthen the resilience of the legal services provided.
7. Act as lead advisor to the Board of Directors on matters relating to corporate governance in order to guarantee high standards exist in the discharge of the Bank’s functions.
8. Ensure that support services to elected Board Members are delivered to the highest quality and professional standards.
9. Oversee and ensure that proper authorisation processes and corporate governance policies are followed, and responsibilities effectively discharged, so that the Bank meets both statutory requirements and best practice standards.
10. Act as the custodian of the organisation’s legal documents.
11. Keep abreast of legal and corporate governance developments and ensure that the organisation operates in accordance with best practice.
12. Recommend instituting legal action to protect the interests of the organisation and prepare documentation for filing in appropriate courts.
13. Ensure the preparation and submission of key reports to ensure compliance with statutory reporting requirements.
14. Provide legal advice and assistance in other operational areas and activities including labour disputes, property and contract administration to protect the organisations interests.
15. Ensure that the Board meets in accordance with statutory requirements and coordinate the delivery of administrative services to facilitate Board meetings.
16. Coordinate the preparation of Board papers and ensure that papers are distributed to Board members.
17. Attend Board meetings, ensure that minutes are taken and provide the Board with legal advice and opinions as required.
18. Advise the Board and its committees on matters of compliance with statutory governance requirements and good governance practices to protect the interests of the organisation and its customers and to ensure that directors and officers of the organisation adopt good governance practices in both their professional and personal capacities.
19. Oversee all legal actions the organisation is involved in and act for, and on behalf of, the organisation as counsel before the courts, legal committees, labour offices, boards and other judicial bodies or guide and supervise the actions of local or international external legal advisors on complex cases.

Job Requirements:
• Bachelor’s Degree in Law and admitted to practice in Botswana.
• Master’s degree in Law with a specialisation in commercial law is an added advantage.
• Eight (8) years’ experience working in a corporate environment with demonstrable experience in commercial law. Detailed knowledge of Botswana’s financial legislation and legal practices is essential.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

Interested and qualified
Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address recruitment@bsb.bw on or before the 23rd May 2021.

Reporting to the Director, Support Services the incumbent will be responsible for the development and execution of human capital strategies and policies to support the organisation’s mandate and strategy. The Head, HC leads the organisation’s talent management, employee relations, HR operations and HR related organisational development efforts and proactively develops and promotes an enabling working environment for all staff in order to promote productivity and business efficiency.

Key Areas of Responsibility:

1. Review, and recommend improvements to, the organisation’s Human Capital policies, procedures and strategy in order to facilitate the achievement of the organisation’s mandate and align with its organisational strategy.
2. Review, and recommend improvements to, the organisation’s Human Capital policies and strategies to enable the company to competitively recruit, retain, motivate and reward employees at all levels.
3. Review, and recommend improvements to, the organisation’s utilisation of human capital in order to enhance organisational efficiency and productivity.
4. Identify opportunities to promote employee health, welfare and productivity and make recommendations to the executive committee to bring about said improvements.
5. Develop and recommend the adoption of employee relations policies and strategies to promote positive relations between management and staff.
6. Ensure that the organisation adheres to the implementation of all laws, rules, regulations, principles and practices related to the administration of labour agreements, employee conduct, employee performance and dispute resolution.
7. Promote an organisational culture, inclusive of the organisation’s values, to enhance business efficiency and employee morale and loyalty.
8. Develop, implement and maintain an effective HR operations system to effectively manage and secure information and delivery of HR services at departmental, regional and divisional level.
9. Work with finance to address payroll issues and ensure that all requisite changes and/corrections are sanctioned and recorded.
10. Provide technical and professional support for the development of internal training programmes to meet operational requirements and optimise employee skills and potential.
11. Develop, implement and clearly articulate career development paths and programs which are aligned to the organisation’s mandate and strategy.
12. Engage the executive committee and senior management team to develop, implement and maintain an organisational succession plan including – where appropriate – the implementation of multi-skilling initiatives to enhance organisational flexibility and productivity.
13. Monitor trends in the labour market and make recommendations on amendments to the organisation’s remuneration and reward policies to enhance competitiveness and align the organisation with appropriate market segments.
14. Monitor the effective, and transparent implementation of job evaluation and grading systems and procedures which ensure accurate and up-to-date measurement and grading of positions.
15. Monitor, coordinate and manage the performance management system and process in order to ensure the equitable development and implementation of performance targets as well as the implementation of regular performance monitoring and performance management meetings between management and staff.
16. Manage and organise reward systems to facilitate the implementation of a performance-based remuneration and reward policy and introduction of incentive schemes.
17. Oversea the implementation of the organisation’s disciplinary processes and procedures in accordance with all applicable laws and regulations and in accordance with the organisation’s code of conduct
18. Initiate and manage various staff benefits and welfare schemes to ensure that staff receive their entitlements in accordance with the provision of the various schemes.
19. Develop, promote and maintain consultative and communication systems and frameworks which encourage a strong and positive working relationship between management and staff and which facilitate the exchange of ideas and information across the organisation.
20. Manage relations with the Union and act on behalf of management and the organisation during negotiations with the Union.

Job Requirements:

• Bachelor’s degree in Human Resource Management or related area.
• Master’s Degree in Human Resources or related area would be an added advantage.
• Eight (8) years’ of relevant experience in a large organisation (preferably a mass-market financial institution) including four (4) years of management experience.
• Demonstrable hands-on experience operating with the framework of Botswana’s labour laws is essential. A strong understanding of employment practices with Botswana parastatals is an added advantage.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

Interested and qualified
Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address recruitment@bsb.bw on or before the 23rd May 2021.

Reporting to the Board of Directors and with a dotted line to the CEO the incumbent will be responsible for planning, coordinating and managing the development and implementation of internal audit policies, strategies, procedures and programmes in accordance with best practice audit standards and conventions. The Head, IA provides a systematic and disciplined approach to evaluate and improve the effectiveness of organisational controls and governance processes in order to ensure compliance with internal control systems and procedures to protect the assets of the Bank and the interests of its customers.

Key Areas of Responsibility:
1. Establish and ensure the implementation of Internal Audit policies, strategies and procedures in accordance with best practice (including financial, operational and administrative processes and procedures).
2. Establish and ensure the implementation of operational policies and programmes which will optimise the utilisation of resources and delivery quality audit of services to all functions, including financial and operational audits.
3. Develop and ensure the implementation of appropriate codes of conduct, and, in conjunction with other Departments, ensure appropriate controls are put in place to provide the necessary procedural checks and balances necessary to protect the organisation from non-compliance and potential criminal activities.
4. Draw a risk-based annual audit plan for approval by the Board Audit and Finance Committee.
5. Plan and schedule audit assignments by assessing and prioritising financial and operational activities, ensuring that high risk areas are addressed and that such risks are minimised through audit recommendations made, to improve the soundness and effectiveness of the internal control systems.
6. Undertake audits and prepare audit reports which highlight significant weaknesses with the internal control system and advises on the reliability and integrity of financial and operational information.
7. Develop and present constructive corrective action plans to Management and the Board Audit and Finance committee to rectify weaknesses identified during audits.
8. Review the internal control systems established to ensure compliance with those policies, plans, procedures, laws and regulations that could have significant impact on operations and report on whether the organisation is in compliance.
9. Review the means of safeguarding assets, physical, financial or otherwise, and where appropriate, verifying the existence of such assets.
10. Review operations and programmes to ascertain whether results are consistent with the established goals and objectives and whether the operations are being carried out as planned.
11. Determine the adequacy and effectiveness of systems of internal controls and determine whether the records are kept systematically to enable easy accessibility of information.
12. Review the planning, design, development, implementation and operation of major projects including computer-based systems.
13. Conduct periodic audits of the ICT division and makes post installation evaluations of major data-processing systems and review the process used for planning and organising the information systems activity as well as the processes for monitoring that activity.
14. Perform special reviews for instances of fraud, error, and impropriety and provide Management with advice on preventive measures and deterrents of fraud.
15. Evaluate and assess the effect of significant operational changes on internal controls.
16. Provide quarterly reports to the Board Audit and Finance Committee on significant audit findings and on the status of the implementation of previous audit recommendations.
17. Provide reasonable assurance to the Board on the adequacy of systems and processes of risk management and corporate governance by reviewing them and providing constructive criticism as required.
18. Liaise with External Auditors and ensure that External Auditors have access to such records as they deem necessary to carry out their work and, together with the CFO, assist in resolving Audit queries.

Job Requirements:
• Membership of an internationally recognised audit or accounting institution (e.g. IIA, CIA, ACCA, CIMA) or a Master’s degree in Internal Audit and Management
• Ten (10) years’ experience in an internal audit environment or equivalent (preferably in a major financial services provider) including three (3) years at a managerial level.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

Interested and qualified
Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address recruitment@bsb.bw on or before the 23rd May 2021.