Botswana Savings Bank (BSB) is an institution wholly owned by the Government of Botswana with a specific mandate of mobilizing the nation to save as well as providing inclusive financial services.

The Bank requires the services of knowledgeable, highly skilled and self- driven individuals for the following position:

1. Manager, Sales
2. Manager, Branch (Francistown)
3. Analyst, Credit Risk
4. Analyst, Digital & Social Marketing

Submissions:  

If you meet the requirements of the above stated position, please follow the below link to apply:

https://bsb.mcidirecthire.com/External/CurrentOpportunities

For any further enquiries, you may contact Human Capital Office @ +267 367 0160/ 0132/ 0158

CLOSING DATE: 02^nd April 2024

Botswana Savings Bank (BSB) is an institution wholly owned by the Government of Botswana with a specific mandate of mobilizing the nation to save as well as providing inclusive financial services.

The Bank requires the services of knowledgeable, highly skilled and self- driven individuals for the following position:

1. Supervisor, Direct Sales Agents x 4 Commission Based (24 months fixed contract)
2. Direct Sales Agents – Commission Based 

Submissions:  

If you meet the requirements of the above stated position, please follow the below link to apply:

https://bsb.mcidirecthire.com/External/CurrentOpportunities

For any further enquiries, you may contact Human Capital Office @ +267 367 0160/ 0132/ 0158

CLOSING DATE: 04^th March 2024

DIRECTOR, INFORMATION TECHNOLOGY

Main Purpose of the Job:

Responsible for developing and implementing information technology strategies and policies in line with the organizational needs of a future-focused digitally driven financial institution. The Director, IT provides leadership, vision and direction for the development and implementation of an enabling information and communications technology environment to optimally use ICT to deliver the organizations’ products and services.

Core Accountabilities and Responsibilities:

• Develop and implement an integrated enterprise-wide ICT strategy to support the achievement of the organization’s mandate and overarching strategy.
• Map, plan and maintain the organizations’ enterprise architecture to optimize the department’s resource utilization.
• Oversee, in conjunction with heads of user departments, the planning and execution of IT projects and initiatives which improve organizational effectiveness, efficiency and service delivery.
• Oversee the acquisition of all ICT solutions for the organization; maintain good working relationships with vendors and negotiate with vendors on the organizations’ behalf.
• Continually review the organizations’ ICT environment and engage with senior management to identify and recommend opportunities to cost-effectively improve the organizations’ ability to execute its mandate and strategy.
• Oversee the design, implementation and maintenance of the appropriate cybersecurity processes, procedures, protocols, and equipment to ensure the safety of the organizations’ data as well as that of its customers, suppliers, and strategic partners.
• Formulate, compile and manage the department’s budget to ensure availability and development of resources to meet the businesses’ evolving needs.
• Review ICT needs and makes recommendations for delivery strategies including outsourcing.
• Collaborate with internal customers, colleagues, and other stakeholders to identify and maximize opportunities to use technology to improve business processes, promote the strategic use of information technology, and optimize the use technology within the organization.
•  Provide specialist advice when required, advising on solutions to technical problems in order to enhance operational effectiveness.
• Oversee the design, installation, upgrading, operation, control, maintenance, and effective use of all ICT systems across the organization.
• Establish and oversee the implementation of security processes and procedures including access, data recovery and operational back-ups to ensure the security and integrity of the organizations’ data.
• Review end-user   requirements   and   suggest   ICT   solutions   which   will   optimize   the organizations’ use of ICT.
• Liaise with ISP and infrastructure network service providers to implement value for money networking solutions for the organizations’ network of properties.
• Works closely with user departments in the development of ICT capabilities to manage systems and applications.
• Monitor delivery of services from consultants and contractors and negotiate and manage Service Level Agreements to protect the organizations’ interests.
• Manage major ICT projects, champion the use of ICT throughout the organization and develop clear criteria to evaluate the success of ICT projects.

UNDERTAKE OTHER RELATED ACTIVITIES AS DIRECTED BY CHIEF EXECUTIVE OFFICER

Position Requirements:

Qualifications:

• Bachelor’s degree in computer science, Information Systems, or related area.
• Master’s degree in computer science, Information Systems, Business Administration, or related area is an added advantage.
• Specialist qualifications such as Microsoft Certified Engineer or CISCO Certified Professional is an added advantage.

Experience:

• Ten (10) years’ experience in a bank or other mass market financial institution including at least three (3) years at senior management level.
• Demonstrable hands-on experience leading data management and digital transformation exercises is highly desirable.

Competencies:

• IT Governance, disaster recovery, risk and compliance Enterprise architecture evaluation, planning and implementation Network, systems and database management.
• Analytical and diagnostic skills
• Innovation and creativity
• Team leadership
• Communication, impact and influence Budgetary and financial control Change management.

MANAGER, MANAGEMENT ACCOUNTS

Main Purpose of the Job:

Responsible for overseeing the management accounting function within the organisation, ensuring that all reports/documents, policies and processes are both accurate as well as compliant with statutory requirements. Responsible for the preparation and distribution of accurate budgets and forecasts which facilitate the development of business plans and alignment with organisation’s strategic objectives.

Core Accountabilities and Responsibilities:

• Examine the completeness, reasonableness, reliableness and accuracy of financial transactions.
• Assist Chief Finance Officer with the development of internal control and accounting systems.
• Prepare the annual financial statements in accordance with the International Financial Reporting Standards.
• Monitor strict adherence to accounting timetables for the preparation and production of accounts and financial statements.
• Prepare monthly management accounts for the Chief Finance Officer’s review.
• Assist in the budget development process and ensure alignment with the organisation’s strategy.
• Ensure that management accounting staff are carefully recruited and trained to use the appropriate accounting practices.
• Liaise with IT on the implementation of ICT applications to support the efficient and accurate recording and processing of accounting information.
• Manage the ledger and journal preparation process and assist staff in resolving accounting queries.
• Prepare reports to be submitted to the Chief Finance Officer which include recommendations on accounting processes and queries.
• Identify key performance indicators, in collaboration with the Chief Finance Officer and Executive team, and report on the same to the Chief Finance Officer on a monthly basis.
• Develop, in conjunction with the Chief Finance Officer, and implement a costing approach / methodology with provides the necessary level of detail for management to make informed decisions about the strategic and operational direction of the organisation.
• Conduct detailed profitability analysis for all of the organisation’s offerings and present findings to the Chief Finance Officer and executive committee.
• Liaise with relevant departments on business forecasts and estimates across the organisation’s product and service lines and prepares revenue estimates based on business and economic forecasts.
• Prepare monthly management reports and analysis of expenditure and revenue against budgets and forecasts.
• Review cost and expenditure base and forecasts and prepare zero-based estimates as required to reflect more accurate cost estimates.

UNDERTAKE OTHER RELATED ACTIVITIES AS DIRECTED BY CHIEF FINANCE OFFICER

Position Requirements:

Qualifications:

• Membership of an internationally recognised institute of professional accountants (BICA, ACCA, ACA, CIMA, etc.) or equivalent professional qualification or relevant master’s in accounting, Finance, Financial Management or equivalent.

Experience:

• Five (5) years’ experience in a financial management and/or accounting role (preferably at a bank or other mass market financial institution) including at least two (2) years at a supervisory level.
• Demonstrated experience utilising a computerised accounting system and detailed knowledge of contracts and change order documents is essential.

Competencies:

• Financial planning, budgeting, and forecasting
• Financial analysis and analytical thinking
• Financial monitoring and internal control management
• Accountability
• Resource management
• Regulatory accounting framework, tools, and techniques
• Communications, impact, and influence

Submissions:  

If you meet the requirements of the above stated position, please follow the below link to apply:

https://bsb.mcidirecthire.com/External/CurrentOpportunities

For any further enquiries, you may contact Human Capital Office @ +267 367 0160/ 0132/ 0158

CLOSING DATE: 28^th February 2024

Botswana Savings Bank (BSB) is an institution wholly owned by the Government of Botswana with a specific mandate of mobilizing the nation to save as well as providing inclusive financial services.

The Bank requires the services of knowledgeable, highly skilled and self-driven individuals for the following positions:

1. Manager, Human Capital Services
2. Supervisor, Contact Centre

Submissions:

If you meet the requirements of the above stated positions, please follow the below link to apply:
https://bsb.mcidirecthire.com/External/CurrentOpportunities
For any further enquiries, you may contact Human Capital Office @ +267 367 0160 / 0132 / 0158
CLOSING DATE: 23rd January 2024

Botswana Savings Bank (BSB) is an institution wholly owned by the Government of Botswana with a specific mandate of mobilizing the nation to save as well as providing inclusive financial services. The Bank requires the services of knowledgeable, highly skilled and self-driven individuals for the following positions:

1. Supervisor, Cards Management
2. Supervisor, Reconciliation
3. Officer, Organisational Performance
4. Officer, Physical Security

Submissions:

If you meet the requirements of the above stated positions, please follow the below link to apply:
https://bsb.mcidirecthire.com/External/CurrentOpportunities
For any further enquiries, you may contact Human Capital Office @ +267 367 0126 or 367 0072
CLOSING DATE: 03rd August 2023

BSB Insurance Agency (Pty) Ltd, a subsidiary of Botswana Savings Bank is a newly established insurance agency operating on both Long Term and Short-Term market.

1. Supervisor, Short-Term Insurance Underwriter

Main Purpose of the Job

Reporting to Principal Officer, incumbent will be responsible for driving the organization’s Short-Term insurance product sales and key account management, create awareness of the organization’s offerings, cultivates leads with prospective clients, develops, and presents sales pitches to them and manages the client relationship to maximize customer lifetime value for the organisation.

Accountabilities & Responsibilities:

1. Review insurance applications for compliance and adherence.
2. Assess clients’ background information and financial status.
3. Liaise with insurer to gather information and opinions.
4. Draw up a quotes for competitive insurance premiums.
5. Negotiate and define the specific terms of insurance policies with insurer or policyholders.
6. Keep detailed records of policies underwritten and decisions made.
7. Ensure that all policies underwritten have been received by the insurer.
8. Develop and maintain a profitable book of business for the Agency.
9. Follow applicable insurance laws; Regulatory Frameworks, Insurance Industry Act of Botswana, NBFIRA Act, and compliance to Anti-Money Laundering requirements.
10. Managing and maintaining stakeholder relationships with insurer and clients.
11. Monitor and drive sales of Short-Term insurance products.

Experience, skills, and abilities:

• Minimum of 3 years work experience in an insurance environment.
• Proven insurance underwriting experience.
• Experience in the Bancassurance Portfolio would be an added advantage.
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.

Educational qualifications:

• Bachelor’s Degree in Sales and Marketing, Sales Management, Marketing, Business or related will be an added advantage.
• Professional Membership of Associate (AIISA, ACII etc) or higher.
• Insurance qualifications will be added advantage.

2. Supervisor, Long-Term Insurance Underwriter

BSB Insurance Agency (Pty) Ltd, a subsidiary of Botswana Savings Bank is a newly established insurance agency operating on both Long Term and Short-Term market.

Main Purpose of the Job

Reporting to Principal Officer, incumbent will be responsible for driving the organization’s Long-Term insurance product sales and key account management, create awareness of the organization’s offerings, cultivates leads with prospective clients, develops, and presents sales pitches to them and manages the client relationship to maximize customer lifetime value for the organisation.

Key Accountabilities & Responsibilities:

1. Review insurance applications for compliance and adherence.
2. Assess clients’ background information and financial status.
3. Liaise with insurer to gather information and opinions.
4. Draw up a quotes for competitive insurance premiums.
5. Negotiate and define the specific terms of insurance policies with insurer or policyholders.
6. Keep detailed records of policies underwritten and decisions made.
7. Ensure that all policies underwritten have been received by the insurer.
8. Develop and maintain a profitable book of business for the Agency.
9. Follow applicable insurance laws; Regulatory Frameworks, Insurance Industry Act of Botswana, NBFIRA Act, and compliance to Anti-Money Laundering requirements.
10. Managing and maintaining stakeholder relationships with insurer and clients.
11. Prepare sales statements and reports to share with the Principal Officer.
12. Monitor and drive sales of Short-Term insurance products.

Experience, skills, and abilities:

• Minimum of 3 years work experience in an insurance environment.
• Proven insurance underwriting experience.
• Experience in the Bancassurance Portfolio would be an added advantage.
• Excellent knowledge of insurance policies and ability to relate policy provisions to the loss exposures.

Educational qualifications:

• Bachelor’s Degree in Sales and Marketing, Sales Management, Marketing, Business or related will be an added advantage.
• Professional Membership of Associate (AIISA, ACII etc) or higher.
• Insurance qualifications will be added advantage.

3. Manager, Collections (Re-advertisement)

Main Purpose of the Job

Reporting to Director, Risk, incumbent will be responsible for managing the collection of outstanding credit repayments by proactively engaging customers with distressed credit facilities and developing mitigations to protect the organisation’s interests and maximise recoveries of accounts receivable, thereby minimising losses.

Key Accountabilities & Responsibilities:

1. Implement a risk-based approach to debt collection in order to maximise recovery of accounts receivable.
2. Consult with Risk and Operations departments in order to lead the development of an organisational debt collection process and associated escalation triggers.
3. Implement organisational debt collection processes.
4. Develop and maintain strong relationships with law enforcement and third-party debt collectors.
5. Oversee debt recovery communications to, and inquiries from, customers and handle sensitive or difficult customers (including discussions about account balances and payment issues).
6. Ensure accurate records of steps taken to recover debts are maintained in accordance with organisational processes and procedures.
7. Review all required legal documentation and commence the legal recovery process.
8. Engage third parties as required (e.g. Judiciary, Law enforcement, third-party debt collectors).
9. Issue instructions to third parties on behalf of the organisation and oversee collection process.
10. Initiate court actions as required and draft court papers in accordance with Magistrate and High Court requirements.
11. Initiate seizure of sureties and sundry assets as necessary and in accordance with organisational and legal processes and procedures.
12. Oversee seizure of assets from delinquent debtors and liaise with procurement and deputy sheriffs to recoup debts in accordance with organisational and legal requirements.
13. Prepare an excess report for use by management.
14. Monitor the timely and accurate collection of customers’ accounts including making calls to customers for payment.
15. Prepare accounts for legal enforcements including developing case summaries and obtaining evidence.

Experience, skills, and abilities:

• Five (5) years’ of relevant experience in debt collection or related area (preferably with a financial institution) including two (2) years of supervisory experience.
• A strong understanding of the legal processes for recovery of bad debts and accounts receivable is essential.

Educational qualifications:

• Bachelor’s Degree in Law, Risk Management or equivalent

Remuneration:

• Botswana Savings Bank offers a competitive salary commensurate with demonstratable work experience, qualifications, and key performance areas for these positions.
• The positions are open to citizens of Botswana only.

All positions are based in Gaborone. Only candidates meeting the above minimum requirements need to apply and enclose a cover letter, current curriculum vitae, original certified copies academic, registration and professional certificates, three (3) recent professional references, Omang and should be addressed to:

Director, Human Capital
Botswana Savings Bank
P O Box 1150
Gaborone

E mail: recruitment@bsb.bw
(Quote the position title applied for on the subject matter)

For any further enquiries, you may contact Human Capital Office @ +267 367 0072 or 367 0126
CLOSING DATE: 23th March 2023
Please note that only shortlisted candidates will be contacted.

MAIN PURPOSE OF THE JOB

Responsible for all the organisation’s banking front, middle and back-office elements. The COO shall develop, manage, and ensure the efficient delivery of all products and services in line with the organisations mandate and strategy.

KEY PERFORMANCE AREAS

1. Availability of banking and financial services
2. Operational Efficiency
3. Increased financial inclusion across the country
4. Service delivery and customer experience
5. Product development
6. Security of depositors’ funds

POSITION REQUIREMENTS

Qualifications:
Degree in Business Administration, Management, Banking, Finance, or related area. Masters in Business Administration or any related field will be an added advantage.

Experience:
Ten (10) years’ experiences in a bank or other mass market financial institution including at least three (3) years at senior management level.

Demonstrated understanding of the importance of financial inclusion in social and economic development is an added advantage.

Competencies:

• Planning and organising
• Leadership
• Strategic management
• Results focus
• Budgetary and financial control
• Communications, impact, and influence

ACCOUNTABILITIES AND RESPONSIBILITIES

1. Contribute to the development and execution of the organisation’s strategy.</br>

2. Advise the CEO and the Board on resourcing and budgetary requirements to service the organisation’s core operating activities and business plans including recommendations on priorities best suited to achieve the organisation’s strategic objectives.</br>

3. Optimise the organisations product and service portfolio by monitoring product and service performance, overseeing the development and roll-out of products and services which are in line with the organisation’s mandate and strategic objectives and culling product and service offerings which are significantly underperforming.</br>

4. Identify operational and business model improvements which will further the organisation’s strategy, and which are in line with its mandate (e.g. the use of third-party vendors and/or digitisation to increase access to banking products).</br>

5. Oversee the provision of all products and services; setting and ensuring that all service quality and operational efficiency standards are adhered to.</br>

6. Provide strategic and operational leadership to improve the organisation’s financial health and organisational efficiency through greater use of technology.</br>

7. Monitor third party service providers and their compliance with SLAs to ensure the efficient and cost-effective delivery of products and services.</br>

8. Ensure adherence to regulatory requirements as well as the organisation’s internal processes and procedures are in order.

9. Recommend growth in the activities of the banking and financial services business to ensure solvency and adequate return on use of funds.</br>

10. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.</br>

Submissions :

Only candidates who meet the above requirements should apply at recruitment@bsb.bw on or before 30th November 2022.
For More Infomation Contact: 3670000 / 3670001

The Bank requires the services of knowledgeable, highly skilled and self-driven individuals for the following positions:

1. MANAGER, TREASURY // Ref: BSB-001

Main Purpose of the Job
Responsible for planning, scheduling, monitoring and controlling the organisation’s cash and borrowings in order to optimise its financial position. The Manager, Treasury is also responsible for administering the organisation’s fund raising, currency transactions and cash flow management in order to ensure that it efficiently utilises its financial resources in order to remain liquid and fulfil its financial obligations while optimising its growth and profitability

Qualifications and Experience
• Membership of an internationally recognised institute of professional accountants (BICA, ACCA, ACA, CIMA, etc.) or equivalent professional qualification
• Master’s in accounting, Finance, Financial Management or equivalent
• Five (5) years’ experience in a financial management and/or accounting role (preferably at a bank or other mass market financial institution) including at least two (2) years at a supervisory level

Responsibilities
• Develop, manage and implement short-, medium- and long-term investment strategies
• Manage, direct, and develop Cash flow management strategies
• Develop a financial risk management policy, in conjunction with Chief Finance Officer and Chief Risk Officer, and implement the same
• Management all aspects of the organisation’s cash flow
• Perform daily cash flow forecasting and make decisions to ensure the organisation meets its cash requirements
• Manage all aspects of In-house investment portfolios; directs, monitors investment portfolios
• Determine the Bank’s tax position and the applicability of taxable/non-taxable instruments

2. MANAGER, FACILITIES MANAGEMENT // Ref: BSB-002

Main Purpose of the Job
Responsible for the management of the organisation’s premises and buildings, security and administrative services to ensure cost effective and efficient availability of appropriate office and related space, security and administrative service

Qualifications and Experience
• Bachelor’s Degree in Facilities Management, Business, Strategic Management, Administration or related area
• Five (5) years of relevant experience in facilities management for a large organisation including two (2) years of experience at supervisory level

Responsibilities
• Collaborate with executive and senior management to identify organisational property needs and facilitate the cost-effective acquisition and maintenance of said facilities.
• Advise on property acquisition strategies including leasing, buying, building, co-location, joint ventures with third party agents (e.g. BotsPost) to develop the most cost-effective solutions
• Develop short, medium, and long-term plans to cost-effectively ensure the availability of premises to support the organisation’s activities
• Ensure that the organisation’s facilities – both those owned by and leased by the organisation – are fit for purpose
• Manage all premises used by the organisation and ensure that they are appropriately maintained and cleaned
• Negotiate with service providers for the provision of property maintenance, cleaning and letting
• Negotiate and implement SLAs with facilities management and maintenance contractors

3. MANAGER, BRANCH x2 (Mahalapye Branch & Hukuntsi Branch) // Ref: BSB-003

Main Purpose of the Job
Responsible for administering, monitoring and coordinating all Branch activities to maximise Branch profits while ensuring that appropriate controls and compliance with rules and regulations is observed.

Qualifications and Experience
• Bachelor’s degree in Banking, Finance, Administration, Sales, Marketing, Strategic management or related area
• Master’s degree in Business Administration or related would be an added advantage
• Five (5) years’ experience in a retail banking or mass market financial institution, including at least two (2) years supervising a branch

Responsibilities
• Implement and monitor organisational services standards across the branch(es).
• Administer and monitor the branch’s operational activities. • Oversee budget preparation, analysis, reports and adherence. • Provide a superior level of customer relations and promote the organisation’s sales and service culture through coaching, guidance and staff motivation.
• Acquire new clients and retain existing clientele through value proposition as well as searching for potential financial services opportunities in order to meet business objectives.
• Provide leadership, training and supervision.
• Lead branch(es) to meet agreed goals through active participation in sales management and effective officer call programs.

4. SENIOR INTERNAL AUDITOR // Ref: BSB-004

Main Purpose of the Job
To implement an internal audit programme of the organisation. This includes; the evaluation of risks, reporting on the adequacy and effectiveness of the organisation’s internal control systems and procedures, ensuring that the financial management, accounting and business policies, procedures, practices follow laid down Board directives and are consistent with International Standards.

Qualifications and Experience
• Degree in Auditing, Accounting or equivalent
• Full membership of professional association recognised internationally e.g. ACCA, Certified Internal Auditor
• IT Auditing qualification will be an added advantage
• At least four (4) years post qualification experience

Responsibilities
• Identify and assess strategic/business risks, operational risks and ensure that they are mitigated and monitored
• Develop the risk based annual audit plan for approval by the Finance & Audit Committee
• Prepare Quarterly Assurance Reports to the Finance and Audit Committee on Risk Management, Internal Control and Governance
• Review Management and Organisational Structures
• Conduct internal investigations on any suspected maladministration
• Conduct any consultancy work as required by the Board or Management
• Evaluate the Policies, Procedures and Internal Control Systems on:
- Integrity of Financial and Operational Systems
- Performance Management
- Safeguarding of assets and resources
- Accuracy of statutory and other reports; and
- Acquisition and utilization of IT Systems

5. EXECUTIVE ASSISTANT, OFFICE OF THE CEO (RE- ADVERT) // Ref: BSB-005

Main Purpose of the Job
Responsible for assisting the Chief Executive Officer with the coordination and management of the Office of the CEO / Operations Department / Corporate Services Department as well as the provision of secretarial and administrative assistance to the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer.

Qualifications and Experience
• Associate’s degree / Higher National Diploma in Secretarial Studies, Administration or related area
• Six (6) years of relevant experience in a large organisation
• Thorough knowledge of office management is essential

Responsibilities
• Assist with the administrative arrangements for meetings of the Board and ensures that papers are distributed on time. (Office of the CEO only)
• Take messages, answer routine questions and refer visitors or callers to other members of the executive or senior management team as necessary.
• Inform management and external stakeholders of scheduled meetings with the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer.
• Maintain a calendar of appointments and ensure that all correspondents receive a reply.
• Ensure that the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer responds to all formal correspondence.
• Liaise with the host of meetings and events that the Chief Executive Officer / Chief Operations Officer / Chief Corporate Services Officer is to attend.
• Disseminate information and documents as required.

6. ANALYST, STRATEGY // Ref: BSB-006

Main Purpose of the Job
Responsible for monitoring and reporting on the implementation of strategic and operational improvement projects across the organisation. Support the Head, SCX in coordinating organisation-wide transformation projects in line with the corporate strategy and manage the implementation of all customer experience improvement programs.

Qualifications and Experience
• Bachelor’s degree in Business, Social Sciences, Strategic Management, Business Administration, Banking, Finance, Statistics, Mathematics or related area
• Two (2) years of experience in strategic management, business transformation, business improvement or operations in a consulting firm, major financial institution or public sector entity

Responsibilities
• Conduct industry and policy research that support the development, review and alignment of the organisation’s strategy by advising the Head, SCX on relevant internal and external factors that could impact on the operations
• Liaise with Departments and assess strategic and operational performance against planned. Investigate underlying issues and draft reports on compliance and variances against organisational strategy and annual plan
• Support the Head, SCX with the development of mitigations to minimise variance against organisational strategy
• Work with Head, SCX to develop monitoring tools and dashboards for strategy and business improvement initiatives
• Apply monitoring tools and dashboards to assess performance of strategic and business improvement initiatives and draft reports of progress for Head, SCX.
• Utilise qualitative and quantitative research methodologies to ensure the delivery of quality, reliable and scientifically sound data for assessing organisational performance (people, processes and technology) and monitoring corporate performance improvement strategies
• Gather market intelligence to enhance the Bank’s knowledge base and its effectiveness in supporting strategy development and execution

7. CUSTODIAN- x2 (Molepolole Branch & Hukuntsi Branch) // Ref: BSB-007

Main Purpose of the Job
Responsible for ensuring that security documents are complete and legally binding so that the organisation can apply the collateral if the need arises.

Qualifications and Experience
• Bachelor’s degree in Administration, Accounting, Finance or related would be an added advantage
• Three (3) years’ experience in an administration role (preferably from a bank or mass market financial institution)

Responsibilities
• Ensure compliance with all organisational credit policies and adherence to operational procedures. • Assist Customer Service Agents to resolve customer issues.
• Ensure that all documents are submitted in full when securities are accepted.
• Ensure that all security related documentation is captured on the system and filed.
• Follow up, correction of missing/faulty securities and exceptions noted.
• Follow-up on incomplete/outstanding security documents, audit deviations and exceptions.
• Ensure that guarantees and letters of intent are issued, recorded, balanced and paid out in accordance with the prescribed procedures.

8. IT, Analyst, E- Channels Applications // Ref: BSB-008

Main Purpose of the Job
Responsible for carrying out a range of activities in order to provide technical support for the organisation’s ICT infrastructure, networks, systems and applications, thus maximising availability and end user satisfaction.

Qualifications and Experience
• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Management Information system, Mathematics, Statistics or equivalent is strongly preferred
• PL/SQL certification or equivalent and experience in digital channels and payment switch will be added advantage
• At least two (2) years post qualification experience (preferably from a bank or mass market financial institution)

Responsibilities
• Work, and liaise closely, with vendors, contractors and third-party suppliers on installations and upgrades, maintenance and trouble shooting
• Provide call centre services and respond to end user queries and requests for assistance
• Make recommendations for ICT systems and installation up-grades and designs
• Respond to emergencies and operate on stand-by to provide timely support to technical issues as required
• Maintain logs and records of activities in order to track access, incidents, upgrades, licences, etc
• Ensure that ICT assets are correctly identified and labelled and liaise with Finance function to ensure that equipment is correctly maintained on asset register
• Visit sites, test equipment, install up-grades and resolves technical queries within areas of competence

9. IT Analyst, Infrastructure // Ref: BSB-009

Main Purpose of the Job
Responsible for carrying out a range of activities in order to provide technical support for the organisation’s ICT infrastructure, networks, systems and applications, thus maximising availability and end user satisfaction.

Qualifications and Experience
• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Management Information system, Mathematics, Statistics or equivalent is strongly preferred
• At least two (2) years post qualification experience (preferably from a bank or mass market financial institution)

Responsibilities
• Test and trouble shoot organisations ICT network, applications and infrastructure under supervision and instructions from relevant Manager
• Install, maintain and trouble shoot software to maximise availability
• Install computers, peripherals, and ICT connectivity for end users
• Perform repairs on computer and equipment within areas of competence
• Respond to end user queries and requests for assistance and support
• Install network and physical infrastructure, tests and commissions
• Train end users on use of hardware and software.

DRIVER // Ref: BSB-010

Main Purpose of the Job
Responsible for operating the organisation’s vehicles and safely transporting cash and valuables between branches and cash centres. The Driver is also responsible for transporting staff and goods to various locations in accordance with organisational guidelines and procedures.

Qualifications and Experience
• JCE or related area
• BGCSE or related will be an added advantage
• Must have a clean, unendorsed, Class B driver’s license
• Five (5) years proven driving experience of a light duty vehicle

Responsibilities
• Maintain an updated logbook indicating departure and arrival times, oil and fuel consumption, mileage etc
• Check oil and water in the engine compartment
• Clean organisational vehicles, including executive cars, and ensure that they are kept clean and tidy at all times
• Report accidents and damage to vehicles in accordance with laid down procedures.
• Assist registry work (within the transport section) such as the processing of mail and the operation of office machinery, as required Compensation
BSB offers attractive remuneration package to the most suitable candidate.

Interested and qualified
Interested applicants should forward their complete applications, CVs and certified copies of educational certificates (providing at least three referees) to the following on or before the 21st July 2022.

NOTE ; Write the reference number of the post you are interested in as the Subject.

Director, Human Capital (Ag)
Botswana Savings Bank
P. O. Box 1150
Gaborone
e- mail to: recruitment@bsb.bw

ONLY SHORTLISTED CANDIDATES WILL BE RESPONDED TOO

Key accountabilities:
1. Responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, products sales, customer service, security and safety in accordance with the Banks objectives.
2. Responsible for the preparation and management of Branch Budget.
3. Responsible for ensuring effective adherence to established Bank policies and procedures and industry regulations and best practices by the Branch personnel.
4. Oversee the provision of a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation.
5. Achieves individual and branch new deposit and loan business sales targets through new business generation, referrals and retention of account relationships.
6. Manage a portfolio of high net-worth clients including negotiatiation deposit and lending interest rates with high net worth individual and institutional clients to ensure customer satisfaction.
7. Provides leadership, training and supervision, delegates day to day operations to the relevant branch personnel.
8. Participates in community affairs to increase the Banks visibility and to enhance new and existing business opportunities.

Position Requirements:
• Bachelor’s degree in Banking/ Accounting/ Finance or a related field.
• Associate membership of Botswana Institute of Bankers.
• At least five (5) years post qualification experience in a client services environment of which three (3) should have been in bank branch.

Submissions : Interested & qualified members of staff should forward their applications to the Human Capital department, through their supervisors and Heads of Department. Please submit all applications to recruitment@bsb.bw on or before the 30th September 2021

NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

The Bank requires the services of knowledgeable, highly skilled and self- driven individuals for the following position: DIRECTOR, HUMAN CAPITAL

Responsible for the development and execution of human capital strategies and policies to support the organisation’s mandate and strategy. The Director, HC leads the organisation’s talent management, employee relations, HR operations and HR related organisational development efforts and proactively develops and promotes an enabling working environment for all staff to promote productivity and business efficiency.

The Director, HC is also responsible for the management of the organisation’s premises & buildings, security and administrative services as well as ensuring the cost effective and efficient availability of appropriate office and related space, security and administrative service.

Key Areas of Responsibility:

1. Talent acquisition (particularly at professional, technical and managerial levels)
2. Performance management and employee productivity
3. Employee relations and welfare
4. Organisational adherence to national HR labour laws
5. Voluntary labour turnover (particularly at professional, technical and managerial levels)
6. Quality, maintenance and cleanliness of organisational facilities
7. Safety of personnel, customers and third parties while on organisation premises
8. Security of organisational property and movable assets
9. Availability, accessibility and security of organisational records and data
10. Efficacy of administrative services and document control
11. Management of departmental costs

Job Requirements:

• Bachelor’s degree in Human Resource Management or related area.
• Master’s Degree in Human Resources or related area would be an added advantage.
• Ten (10) years of relevant experience in a large organisation (preferably a mass-market financial institution) including at least three (3) years of senior management
• Demonstrable hands-on experience operating with the framework of Botswana’s labour laws is essential. A strong understanding of employment practices with Botswana parastatals is an added advantage.
• Demonstrable experience in facilities, records and security management for a large organisation (preferably a mass-market financial institution) will be an added advantage.

Compensation
BSB offers attractive remuneration package to the most suitable candidates.

COMPENSATION: BSB offers attractive remuneration package to the most suitable candidates.

INTERESTED AND QUALIFIED: Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address on or before the 14th Jan 2022..

For more information contact 367 0000/01 visit www.bsb.bw | Terms & Conditions Apply